Terms of Service

Last updated: 13 July 2026 · ArcGrid EMS

These terms govern your use of our public website and marketing materials. Separate commercial terms apply to paid product and service agreements.

1. Agreement

By accessing https://ems-marketing-website-ri3ti38tf-jacks-projects-23c7c5c6.vercel.app, you agree to these Terms of Service. If you do not agree, please do not use the website.

2. About us

The website is operated by ArcGrid EMS. Contact: hello@arcgrid.co.uk.

3. Permitted use

You may use this website for lawful business purposes, including reviewing our energy management software and requesting demonstrations. You must not:

  • Attempt to gain unauthorised access to our systems, accounts, or data.
  • Interfere with the security or performance of the website.
  • Copy, scrape, or republish substantial parts of the site without permission.
  • Use the website in a way that infringes applicable law or third-party rights.

4. Accounts and simulator access

Some features, including the product simulator, require an account. You are responsible for keeping your credentials secure and for activity under your account. We may suspend access if we reasonably believe these terms have been breached or security is at risk.

5. Demonstration content

Figures, forecasts, and scenarios shown in marketing materials or the simulator are illustrative unless expressly agreed otherwise in writing. They do not constitute engineering, legal, or grid-connection advice.

6. Intellectual property

All website content, branding, software interfaces, and documentation are owned by or licensed to ArcGrid EMS. No rights are granted except as necessary to view the website and evaluate our services.

7. Privacy

Our Privacy Policy and Cookie Policy explain how we handle personal data.

8. Liability

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude liability for loss arising from use of the public website, except where liability cannot be excluded, including death or personal injury caused by negligence or fraud. Nothing in these terms limits your statutory rights as a consumer where applicable.

10. Changes

We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Governing law

These terms are governed by the laws of England and Wales. Courts in that jurisdiction have exclusive jurisdiction, subject to mandatory consumer protections in your country of residence within the EEA or UK.